Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit fashtique.co.uk (the "Site") or make a purchase there.

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

• Cookies: Here is a list of cookies that we use. We've listed them here to give you the option to choose whether to allow them or not.

  • _session_id: Unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
  • _shopify_visit: No data retained, persists for 30 minutes from the last visit. Used by the internal stats tracker system of our website provider to record the number of visits.
  • _shopify_uniq: No data retained, expires at midnight (visitor's location time) the following day. Counts the number of visits to a store by a unique customer.
  • cart: Unique identifier, persists for 2 weeks, stores information about your shopping cart.
  • _secure_session_id: Unique session identifier.
  • storefront_digest: Unique identifier, indefinite if the store has a password, used to determine if the current visitor has access.

• Log Files: Log activity on the Site and collect data such as your IP address, browser type, ISP, referring/exit pages, and timestamp data (date and time).

• Web Beacons, Tags, and Pixels: Electronic files that record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT OTHER ACCEPTED PAYMENT METHODS, IF ANY]], email address, and phone number. This automatically collected information is referred to as "Order Information."

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Assess fraud or potential risks; and
• Provide you with information or advertising about our products or services, where you have indicated preferences to us.

We use the Device Information (especially your IP address) that we collect to assess fraud or potential risks and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about how Shopify uses your Personal Information, please visit the following page: Shopify Privacy Policy. We also use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please visit the following page: Google Privacy Policy. You can also opt out of Google Analytics here.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about targeted advertising, you can visit the Network Advertising Initiative (NAI) information page here.

You can opt out of targeted advertising here:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal here.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, note that we process your information to fulfill contracts we might have with you (for example if you make an order through the Site) or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@fashtique.co.uk or by mail using the details provided below:

Avenue Jean Monnet, La Rochelle, Nouvelle Aquitaine, 17000, France